Frequently Asked Questions

HOW TO USE

MARA runs on pure Android 7, and can be used just like most Android devices.

MARA comes with an app store to allow you to choose what apps you want to download and install. MARA is designed to be as minimalistic as possible so you have the freedom to customize your own experience.

You can install any Android app through the store.

No, REFLIKO does not charge any subscription fees. You are free to use any Android app you like. Some 3rd party apps may charge their respective subscription fees for their service, independent of REFLIKO.

TECHNICAL DETAILS

MARA is not wall mountable. MARA has a patent pending 7 degree lean for the optimal user experience. MARA also weighs 99 lbs. Therefore MARA is specifically designed not to be wall mounted.

MARA connects to the internet via WiFi or ethernet.

Yes, MARA has a front facing camera, microphone and speakers for video conferencing. Just install your favorite video conferencing app to enable this feature.

MARA’s footprint is a compact 2′ x 3′. We recommend you allow 2-3 feet of space between you and MARA for optimal user and visual experience.

Please use a microfiber or soft cloth to wipe down the device if needed. Avoid using Windex, vinegar, Lysol, soap, or any other cleaning product, as they will break down the anti-smudge coating on the screen.

DELIVERY AND SUPPORT

Delivery is 6-8 weeks from order date. Due to the design, weight and logistics, each MARA is built to order.

To ensure MARA is delivered safely, we provide white glove delivery and assembly. Due to COVID-19, some regions may only provide threshold delivery or room of choice delivery. Our delivery partner will contact you for a delivery window.

Our goal is to bring you innovative product experiences. Returns are not accepted for final sale items. Final sale items include MARA, due to its large form factor, custom built design. Custom pieces are submitted for production immediately upon order placement. Once delivered, returns or exchanges due to customer preference or any other reason cannot be accepted. All sales are final. All products are covered by a 1 year limited warranty. We accept returns for exchange, for items damaged in transit. We ask that you contact our Customer Support team (support@refliko.com), as we can resolve most issues. Please see our refund and warranty policy.

Yes, we can ship internationally. Please contact us at sales@refliko.com for non-US orders.